HomeReturn & Refund Policy

Refund Policy

Your satisfaction is our priority at Gidan

At Gidan, we take great care in delivering healthy and thriving plants.

However, due to the nature of live plants, it is common for them to show minor signs of stress (such as slight drooping or yellowing leaves) during transit. Rest assured, with proper care, your plant will quickly recover and flourish in its new environment.

Natural variations occur in plants, and factors like size, shape, and color may differ slightly from the images shown on our website. These differences reflect each plant's unique growth pattern and do not affect its quality or health.

Thank you for your understanding and for choosing Farm Amino Agritech Private Limited to bring greenery into your space!

Get in Touch

info@gidan.store

+91 7483316150

Gidan Replacement Policy

1Eligibility for Replacement

•The product is damaged or not in usable condition upon arrival
•The wrong item was delivered

2How to Request a Replacement

•Clear images/short video of the damaged product and packaging
•Your order number and details of the issue

Our team will review the request and confirm the replacement.

3Replacement Process

•Once approved, a new product will be dispatched at no additional cost
•
If the desired product is unavailable, you can:
- ◦Choose an alternative of similar value
- ◦Receive a coupon code
- ◦Opt for the amount to be credited back to your original payment method

4Exceptions

Minor transit stress in live plants (e.g., slight drooping or yellowing) is not considered damage. The plant will recover with proper care.

Missing Item in Order

We generally ship orders in multiple consignments to ensure the products reach you safely without any damage. If you believe any item from your order is missing, we're here to help!

Kindly follow these steps within 24 hours of delivery:

•Clear images of the products received
•Pictures of the packaging and the shipping label on the package
•Your order number and a brief description of the missing item

Order Cancellation Policy

"We've nurtured your plant with love and care, watching it grow, knowing it was meant for you. It was chosen just for you, and now, we're carefully packing it—wrapping it with the same warmth and attention it received while growing."

"Somewhere, a little green life is waiting to become part of your world, to brighten your space, to grow with you. It's more than just a plant—it's a living, breathing promise of fresh beginnings."